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Returns & Exchanges
Fallen Footwear is committed to ensuring you are fully satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Pack Your Gear
Place the unworn sneakers in their original packaging and secure them inside a shipping box to prevent damage.
3
Attach Shipping Label
Download and print your prepaid return shipping label, then affix it clearly to the outside of your package.
4
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number until your refund or exchange is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing